Privacy policy

Privacy Policy

At Walkin Wardrobe, your privacy is extremely important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you shop with us online or offline. By accessing our website walkinwardrobe.in or making a purchase, you agree to the terms outlined below.

1. Information We Collect

When you use our website or services, we may collect the following information:

  • Personal details: Name, contact number, email address, billing and shipping address.
  • Payment details: Information related to UPI, card, wallet, or bank (processed securely via third-party payment gateways – we do not store sensitive card data).
  • Order details: Products purchased, order history, preferences.
  • Technical data: IP address, browser type, device information, cookies, and browsing behavior on our website.

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders.
  • Communicate order updates, confirmations, and shipping details.
  • Provide customer support and handle exchange/cancellation requests.
  • Improve our website, products, and customer experience.
  • Send promotional offers, newsletters, or updates (you may opt out anytime).
  • Comply with legal obligations as required under Indian law.

3. Sharing of Information

  • We do not sell, rent, or trade your personal information to third parties.
  • Information may be shared only with:
    • Logistics partners (DTDC, Bluedart, Delhivery, Xpressbees, Ekart, Amazon, Shadowfax, etc.) for shipping your orders.
    • Payment gateways for secure transaction processing.
    • Legal authorities, if required under applicable laws.

4. Cookies & Tracking

  • Our website uses cookies to enhance your browsing experience, remember your preferences, and analyze site traffic.
  • You may choose to disable cookies in your browser, but some features of our site may not work properly.

5. Data Security

  • We use industry-standard encryption and security measures to protect your data.
  • However, no method of online transmission is 100% secure, and Walkin Wardrobe cannot guarantee absolute security.
  • Customers are responsible for safeguarding their account credentials.

6. Your Rights

As a customer, you have the right to:

  • Access and update your personal information.
  • Opt out of promotional communications at any time.
  • Request deletion of your data, subject to legal and transactional requirements.

7. Children’s Privacy

  • Our website and products are intended for adults.
  • We do not knowingly collect personal information from individuals under 18 years of age.

8. Policy Updates

Walkin Wardrobe reserves the right to update or modify this Privacy Policy at any time. Changes will be posted on this page, and continued use of our website implies acceptance of the updated policy.

9. Governing Law

This Privacy Policy is governed by the laws of India. Any disputes shall be subject to the jurisdiction of the courts in Bhagalpur, Bihar.

10. Contact Us

For privacy-related queries or requests, please contact:

  • 📧 Email: hiauradesigns@gmail.com
  • 📞 WhatsApp: +91 8789578534
  • 📍 Address: Walkin Wardrobe, Dr RP Rd, Goshalla, Bhagalpur, Bihar, India – 812001